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Privacy Policy
Effective Date: 01/08/2024

1. Introduction
Welcome to Back2fitness London ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website www.back2fitnesslondon.co.uk (the "Site"), use our services, or interact with us in any other way.

2. Information We Collect
We collect different types of information depending on how you interact with our Site:

a. Personal Information
Contact Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other account details.
Payment Information: Credit card details and billing information for transactions.
b. Non-Personal Information
Usage Data: Information about your interactions with the Site, such as pages visited, time spent on pages, clicks, and other related activities.
Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
c. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your usage of the Site and to improve our services. For more details, see our Cookie Policy.

3. How We Use Your Information
We use the information we collect for the following purposes:

To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our services.
To Communicate with You: We may use your contact information to send you updates, promotional materials, and other information related to our services.
To Process Transactions: Your payment information will be used to process any purchases or transactions you make with us.
To Analyse and Improve Our Services: We use analytics to understand how users interact with our Site and to improve the user experience.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
4. How We Share Your Information
We may share your information with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
Legal Authorities: If required by law, we may disclose your information to government or law enforcement agencies.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Cookie Policy
a. What Are Cookies?
Cookies are small text files stored on your device when you visit our Site. They help us enhance your experience by remembering your preferences and actions.

b. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the functioning of the Site.
Performance Cookies: These cookies collect information about how you use the Site, allowing us to improve its performance.
Functional Cookies: These cookies allow the Site to remember your preferences and provide enhanced features.
Targeting/Advertising Cookies: These cookies track your online activity to help us deliver more relevant advertising.
c. Managing Cookies
You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

6. Your Rights
You have certain rights regarding your personal information, including the right to:

Access your personal data.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data.
Object to the processing of your personal data.
Request the transfer of your personal data to another service provider.
To exercise these rights, please contact us at mehdi@back2fitnesslondon.co.uk.

7. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee absolute security.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Back2 Fitness London
mehdi@back2fitnesslondon.co.uk
07757056614

 

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